Story Size Poker

Story Size Poker Privacy Policy

Updated 20th August 2024

Your privacy is important to us, and so is being transparent about how we manage your data.

This Privacy Policy describes how Story Size Poker (the "Site", "Service", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services at storysizepoker.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

If you do not accept the terms of this policy, do not access or use our Service or interact with any other aspect of Story Size Poker.

What information do we collect about you?

We collect information when you provide it directly to us and automatically when you are using our Service, as further described below.

Information you provide directly to us

  • User Content: When you use our Service we communicate all the content that you post including usernames and game data to other players in the same game.
  • Customer Support Data: We collect and store all information you choose to provide including text, screenshots, screen recordings or video recordings that would be helpful in resolving any issue.

Information we collect automatically

When you use our Service we collect the following information automatically:

  • Usage tracking: We collect information about your navigation and actions you take when using the Service.
  • Device and Connection Information: We collect information about your device model, operating system, browser type, IP address, URLs of referring/exit pages and device identifiers.
  • Cookies: We and our third-party services, such as analytics and advertising services, use cookies and other tracking technologies.

How do we use information we collect?

  • User Content: Usernames and game content is used to provide the Service to you and other players in your game. We do not share this information with others. We may use aggregated data across games to develop and improve the Service.
  • Customer Support Data: Customer support data is primarily used for solving problems but since this also acts as a channel for customer feedback this also acts as data for continuously analysing customer requirements.
  • Usage Tracking: the purpose of usage tracking is to learn and observe user behaviour in order to continuously optimise the Service going forward.
  • Device and Connection Information: the purpose of collecting device and connection information has several purposes. Device information help us provide effective customer support since technical issues often depend on your device information. Device information is also collected each time an error occurs with the purpose of finding the root cause and fixing the underlaying problem.
  • Cookies are used to store information in the browser. First of all, this is to give the end user a satisfactory user experience and next to gather insights used for further develop the Service.

How do we share information we collect?

Story Size Poker makes use of third party services when it comes to hosting, data storage, tracking, error monitoring, customer support and customer satisfaction. Therefore we share information about you to third party services in the ways discussed below. But we do not or have no intention of selling information about you to advertisers or other third parties.

Sharing with third parties

The following third party services are used in order to offer the Service effectively.

How do we store and secure information we collect?

How we store and secure data

All username and game data is communicated between players in a given game only, we do not store this data long term. We use SSL when communicating between systems and players in order to increase communication security and minimize the risk of man in the middle attacks.

How we restrict access to data

Internally, only a few designated people have access to any of the data we capture or store.

How long we keep data

All username and game data is stored only for duration of the game they relate to in order to offer a working Service. That is to say, when the last player leaves the game, that data is no longer stored by us or other players. All other data is kept until you explicitly ask us to delete your data.

How to access your information?

You have the right to request a copy of your information. To do so contact us through the normal support channels and we will fulfil the request within a reasonable timeframe.

Other relevant information

Changes to our Privacy Policy

We will post any privacy policy changes on this page and, if the changes are significant, we will give you a notice within the App.

If you disagree with any changes to this privacy policy, you will need to stop using the Service and close your accounts.

Contact Us

Your information is controlled by Story Size Poker. If you have questions or concerns about how your information is handled, please direct your inquiry to:

support@storysizepoker.com

©️ Story Size Poker, 2024. All rights reserved.